SYLVA, N.C. – Balsam Mountain Preserve, a premier resort-style private residential community nestled high in the Blue Ridge Mountains between the charming mountain towns of Sylva and Waynesville, announces the appointment of Gayle Starke as its new club general manager.
Starke, who most recently served as the general manager at The Cliffs at Walnut Cove, brings over a decade of leadership experience in the private club industry, along with a distinguished background in world-class hospitality. During her five-year tenure at The Cliffs at Walnut Cove, Starke rose quickly through the ranks, serving as member services director and clubhouse manager before being named general manager. She is widely recognized for her ability to foster a culture of excellence and belonging, ensuring both members and staff alike feel at home within the club. As general manager, she oversees all aspects of operations, including equestrian, food and beverage, golf, fitness and wellness, membership, capital planning and integrated governance.
Before her time at The Cliffs at Walnut Cove, Starke worked in various concierge capacities at Champion Hills Club, The Omni Grove Park Inn and Spa, and Disney’s Hilton Head Island Resort, all in the Carolinas.
Born and raised in Aberdeen, Scotland, Starke’s professional journey began in London, where she trained as a professional dancer. Her early career included touring with a renowned Irish step-dancing production and spending nearly six years performing with The Walt Disney Company. These experiences provided her with a foundational understanding of service excellence and the ‘magic’ of guest interactions.
“Gayle’s impressive track record of leadership and her deep commitment to the member experience make her the ideal person to lead The Club at Balsam Mountain,” says Doug Franklin, club president. “Her unique background in high-level performance and hospitality, combined with her proven success in the North Carolina private club circuit, will be invaluable as we continue to elevate our beloved community.”
Starke’s leadership philosophy is rooted in her belief that the club environment is akin to professional theater.
“Every day, we have an opportunity to put on a show and create an unforgettable experience for our members,” Starke says. “I am honored to join and lead the team at Balsam Mountain Preserve and look forward to building on its rich traditions while growing alongside such a dedicated staff.”
Throughout her career, Starke has emphasized internal staff development, noting that one of her most rewarding professional achievements is seeing colleagues progress in their own careers. She attributes her strong work ethic and attention to detail to her childhood dance teacher and the discipline instilled in her from a young age.
For more information about Balsam Mountain Preserve, please visit www.balsammountainpreserve.com.
ABOUT BALSAM MOUNTAIN PRESERVE
Nestled between the charming mountain towns of Sylva and Waynesville, Balsam Mountain Preserve is one of America’s most unique and sought-after mountain communities. The 4,400-acre enclave located high in the Blue Ridge Mountains opened in 2004, anchored by a thrilling Arnold Palmer Signature Course that has been heralded as America’s best mountain course.
Balsam Mountain Preserve offers luxury living in an authentic mountain environment. Its diverse mix of real estate includes luxury estates, homesteads and village homes, as well as rustic-elegant cabin and cottage fractionals. Of the 4,400 acres, 3,200 acres are safeguarded in a permanent land trust to protect the natural mountain habitat and provide an expansive natural playground for residents and their families. Plans call for 354 homes to be created within the community, which rises to 5,400 feet and offers stunning mountain views. All residences adhere to the International Dark Sky Association guidelines for outdoor lighting, which fosters privacy and stargazing.
More than 40 miles of private hiking and equestrian trails provide symmetry between work, play, indulgence, health and wellness. The property’s elevation averages 3,500 feet above sea level, which promotes outdoor recreation in a cooler environment. In addition to the golf course, Balsam Mountain Preserve offers extensive equestrian facilities. Other community highlights include a noteworthy culinary program featuring the Summit House restaurant, Mine Tavern and new Boarding House Marketplace, private campsites, a Nature Center, more than 40 miles of heritage trout streams that offer some of the best fly fishing in North America, historical gathering sites, the Ruby Valley Fitness & Wellness Pavilion, tennis and pool facilities, spa services, and much more.