[New York, NY] – SpeakSport, an AI-Receptionist platform purpose built for golf facilities across the world, today announced that TPC Scottsdale, a part of the PGA Tour’s TPC Network, has launched SpeakSport to deliver immediate, knowledgeable phone service to every guest who calls – 24 hours a day.
As one of the most recognized public golf destinations in the country, TPC Scottsdale handles an incredible amount of flow of call volume across its two championship courses, the Stadium Course and the Champions Course, along with dining, private events and outings, instruction, and retail. Course conditions change daily, and guests want real-time answers about which course is open, cart-path policies, and overseeding before they head out. Throughout the year, TPC Scottsdale’s annual PGA Tour event adds a surge of inquiries about tickets, tournament dates, parking, and course access during tournament week.
SpeakSport now answers those calls around the clock, giving every caller a fast, accurate, on-brand response, so the TPC Scottsdale team can focus on the guests in front of them in the golf shops.
“Our team at TPC Scottsdale takes pride in the experience and world class hospitality we deliver, and that starts with the very first phone call – for local guests and those traveling from across the world. SpeakSport lets us answer every single call, around the clock, so our staff can give their undivided attention and service to the guests standing in front of them.” said Victor Aliprando, SVP, TPC Network, PGA TOUR.
“TPC Scottsdale sets the standard for what a premier golf experience looks like, and that experience starts well before a guest arrives,” said B.K. Browne, Co-Founder and CEO of SpeakSport. “Whether someone is calling about the day’s course conditions or planning a corporate outing, they deserve a great answer every time. We’re proud that TPC Scottsdale trusts SpeakSport to be part of how they welcome golfers from around the world.”
With SpeakSport, TPC Scottsdale is able to:
- Deliver consistent, around-the-clock service: Every call is answered immediately with accurate, up-to-date information about the property, its amenities (on and off-site), and its policies, day or night.
- Keep guests informed in real time: Daily course conditions, operational updates, and policy changes are communicated to callers the moment they’re needed.
- Handle peak demand with ease: During high-volume periods, every caller still gets an up-to-date, knowledgeable answer, with no hold times or missed calls.
- Free staff to focus on premium hospitality: Routine inquiries are handled automatically, allowing staff to devote their attention to the in-person guest experience.
SpeakSport CEO B.K. Browne will be discussing how golf operators are putting AI to work at the upcoming Golf Inc. Strategies Summit, September 29 – October 1 at the Westin Hilton Head Resort, where he is co-hosting “The Practical AI Playbook” panel. Attendees interested in seeing SpeakSport in action can connect with the team at the event.
For more information about SpeakSport’s industry leading AI-Receptionist Platform, visit speaksport.ai.
About SpeakSport:
SpeakSport’s AI-Receptionist platform is purpose-built for golf facilities, helping drive bookings and ancillary revenue while keeping guests engaged with always-on, personalized 24/7 customer service. SpeakSport handles bookings, common inquiries, shares facility updates and policies, captures guest preferences and customer data, freeing teams to focus on the in-person guest experience while ensuring no call goes unanswered again on property.
Contact:
SpeakSport, Inc.
info@speaksport.ai
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